sixsgame Privacy Policy

01 Who We Are

sixsgame is an online gaming and sports betting platform operated at sixsgame.net, offering cricket betting, live dealer casino games, slot titles, fishing games, and related gaming services to registered users across Pakistan, including players in Karachi, Lahore, Islamabad, Faisalabad, and Peshawar.

For the purposes of this Privacy Policy, sixsgame acts as the data controller responsible for the personal information you provide when you register an account, make a deposit, place a wager, or interact with our platform in any capacity. The data controller can be contacted at the address listed in Section 15 of this Policy.

This Privacy Policy applies to all personal data collected through sixsgame.net and any associated mobile-optimised interfaces. By registering an account or continuing to use the sixsgame platform, you acknowledge that you have read and understood the practices described in this Policy.

02 Data We Collect

sixsgame collects the following categories of personal data from its registered users and platform visitors. We collect only what is necessary for the specific purposes described in Section 4.

03 How We Collect It

sixsgame collects personal data through the following channels:

• Direct submission at registration. When you create your sixsgame account, you provide your name, date of birth, email address, and mobile number. This is the primary source of your identity and contact data.
• KYC verification process. When you submit your CNIC for identity verification prior to your first withdrawal, sixsgame's KYC team receives and processes your identity document data.
• Payment transactions. When you make a deposit or withdrawal via JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, or cash OTC, financial data associated with that transaction is recorded in your account history.
• Platform usage. As you navigate sixsgame.net, place bets, play games, or interact with bonus offers, your gaming activity, session data, and device/IP information are recorded automatically by our platform systems.
• Customer support interactions. When you contact sixsgame via live chat or email, we record the content of those communications along with your account identifier for quality assurance and dispute resolution purposes.
• Cookies and tracking technologies. Our website uses cookies and similar technologies to track session activity, remember your preferences, and improve platform performance. See Section 7 for full details.
• Third-party fraud and AML services. sixsgame may receive supplementary verification data from licensed third-party identity verification and anti-money laundering service providers where required to satisfy our compliance obligations.

04 How We Use Your Data

sixsgame uses your personal data exclusively for the following defined purposes. We do not use your data for purposes incompatible with those listed below without your prior consent:

• Account creation and management. To register your account, maintain your profile, process your login credentials, and provide you with access to sixsgame's gaming and betting services.
• Identity verification and KYC compliance. To verify that you are at least 21 years of age, that you are the genuine holder of the CNIC you have submitted, and that you are not a resident of a restricted jurisdiction.
• Processing deposits and withdrawals. To receive your PKR deposits via JazzCash, EasyPaisa, Raast, or bank transfer, and to send withdrawal payments to your verified payment method.
• Providing gaming and betting services. To record your wagers, settle your bets according to official results (including PSL and international cricket markets), calculate your winnings, and apply applicable bonus terms.
• Fraud prevention and AML monitoring. To detect and investigate suspicious account activity, unusual transaction patterns, multi-accounting, and any conduct that may constitute fraud, money laundering, or collusion.
• Responsible gaming enforcement. To apply and enforce deposit limits, self-exclusion periods, session time restrictions, and reality check notifications that you have set or that our responsible gaming team has applied to your account.
• Customer support. To respond to your enquiries, resolve disputes regarding game outcomes or payment processing, and maintain records of our communications for quality assurance purposes.
• Platform improvement. To analyse aggregated, anonymised usage data to improve the sixsgame platform, identify technical issues, and optimise the user experience for Pakistani players.
• Marketing communications (where consented). To send you promotional emails and SMS notifications about sixsgame bonuses, PSL season offers, and new game launches — only if you have opted in to receive such communications.
• Legal and regulatory compliance. To fulfil our obligations to our licensing authority, to respond to lawful requests from regulatory bodies, and to retain records as required by applicable financial regulations.

05 Legal Basis for Processing

Every instance of personal data processing at sixsgame is grounded in one of the following lawful bases:

• Contractual necessity. The majority of data processing at sixsgame — account management, payment processing, game settlement, and KYC — is necessary to perform the contract between you and sixsgame that comes into existence when you register an account and accept our Terms & Conditions.
• Legal obligation. Certain processing activities — particularly the retention of transaction records, CNIC verification, and AML monitoring — are required by applicable financial regulations and our licensing obligations. sixsgame cannot waive these obligations even upon your request.
• Legitimate interests. Fraud prevention, platform security monitoring, and aggregate analytics are conducted on the basis of sixsgame's legitimate interest in operating a secure and fair gaming environment, provided that this interest does not override your fundamental privacy rights.
• Consent. Marketing communications via email or SMS are sent only where you have given your explicit, freely given, and revocable consent at registration or subsequently through your account settings. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing & Disclosure

sixsgame does not sell, rent, or trade your personal data. We share your data only in the following carefully defined circumstances:

• Payment processors. Your financial data is shared with our licensed payment processing partners — including the operators of JazzCash, EasyPaisa, and Raast integrations — solely to the extent necessary to process your deposit and withdrawal transactions in PKR.
• KYC and identity verification providers. Your identity document data may be shared with our third-party KYC verification service provider for the purpose of verifying your CNIC against national identity databases. These providers are bound by strict data processing agreements.
• Fraud and AML screening services. Transaction data and account behaviour signals may be shared with licensed fraud detection and anti-money laundering screening services that help sixsgame identify and prevent financial crime.
• Regulatory and licensing authorities. sixsgame is required to share certain records — including account data, transaction history, and KYC documents — with its licensing authority and any governmental or regulatory body that issues a lawful request for such information.
• IT and infrastructure providers. Our hosting, cloud storage, and technical infrastructure partners may process your data as part of providing their services to sixsgame. All such providers operate under data processing agreements that restrict their use of your data to the provision of their contracted services.
• Legal proceedings. sixsgame may disclose your personal data where required to do so by a court order, law enforcement request, or other binding legal process, to the extent required by applicable law.

07 Cookies & Tracking Technologies

sixsgame uses cookies and similar tracking technologies on sixsgame.net to ensure the platform functions correctly and to improve the experience for Pakistani players. The following types of cookies are used:

• Strictly necessary cookies. These cookies are essential for the sixsgame platform to function. They maintain your login session, remember your account preferences, and enable core betting and gaming functionality. These cookies cannot be disabled without rendering the platform unusable.
• Functional cookies. These cookies remember your language preferences, display settings, and previously visited game categories to personalise your sixsgame experience across sessions. You may disable these without losing access to the platform, though some preferences will not be saved.
• Analytics cookies. sixsgame uses aggregated, anonymised analytics data to understand how Pakistani players navigate the platform, which game categories are most popular, and where technical errors occur. This data is never linked back to your individual account identity.
• Security cookies. These cookies assist in detecting unusual login patterns, multiple simultaneous sessions, and potential account takeover attempts. They are part of sixsgame's fraud prevention infrastructure.

08 Data Retention

sixsgame retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by our legal and regulatory obligations. The following retention periods apply:

• Active account data — retained for the full duration of your account's active status plus a post-closure period of five years to meet AML and financial record-keeping requirements.
• Transaction records (deposits, withdrawals, bet history) — retained for a minimum of five years from the date of the transaction in compliance with applicable financial regulations.
• KYC documents (CNIC scans, identity verification records) — retained for five years following account closure, after which they are securely and irreversibly destroyed.
• Customer support communications — retained for three years from the date of the last interaction to support dispute resolution and quality assurance processes.
• Marketing opt-in records — retained for the duration of your account's active status. Upon opt-out or account closure, marketing preference data is deleted within 30 days.
• Responsible gaming records (self-exclusion, deposit limits) — retained for the full duration of any exclusion period plus three years thereafter, to prevent the re-registration of permanently self-excluded individuals.
• Anonymised analytics data — retained indefinitely, as it cannot be linked back to any individual user once anonymised.

When the applicable retention period expires, sixsgame securely deletes or anonymises your personal data using industry-standard destruction methods. You will not receive routine confirmation of routine data deletion, but you may request confirmation of the deletion of your specific data by contacting [email protected].

09 Your Rights

As a sixsgame user, you have the following rights in relation to your personal data. These rights may be exercised at any time by contacting sixsgame at [email protected] with the subject line "Data Rights Request — [Your Username]":

• Right of Access. You may request a copy of all personal data we hold about you. We will provide this in a structured, commonly used format within 30 days of receiving your verified request.
• Right to Rectification. If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Basic profile details such as your contact number and email address can be updated directly in your account settings panel.
• Right to Erasure. You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. Please note that certain data — particularly KYC documents and transaction records — must be retained to comply with our legal obligations and cannot be deleted upon request.
• Right to Restriction. You may request that we restrict the processing of your data — for example, while we investigate a dispute regarding the accuracy of your data — without deleting it entirely.
• Right to Data Portability. Where processing is based on your consent or on a contract, you may request a machine-readable export of the personal data you provided to sixsgame.
• Right to Object. You may object to processing based on legitimate interests — for example, direct marketing. Upon a valid objection to marketing, we will cease that processing immediately.
• Right to Withdraw Consent. Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time via your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.

All data rights requests are processed within 30 calendar days. In complex cases, this may be extended by a further 30 days, in which case we will notify you of the extension within the initial 30-day window. sixsgame does not charge a fee for data rights requests unless they are manifestly unfounded or excessive.

10 Data Security

sixsgame implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security practices include:

• Encryption in transit. All data transmitted between your device and sixsgame.net is protected by TLS 1.2 or higher encryption. The padlock icon in your browser confirms that your connection to sixsgame is encrypted at all times.
• Encryption at rest. Sensitive data stored on sixsgame's servers — including CNIC documents and payment account details — is encrypted using AES-256 encryption standards.
• Access controls. Access to personal data within sixsgame's internal systems is restricted on a strict need-to-know basis. Staff are granted the minimum level of data access required to perform their specific role. All internal data access is logged and audited.
• Two-factor authentication. sixsgame's internal administrative systems require multi-factor authentication for all staff. We strongly recommend that all registered users also enable 2FA on their sixsgame accounts via the account security settings panel.
• Regular security assessments. sixsgame conducts regular internal security reviews and periodic third-party penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Data breach response. In the event of a personal data breach that poses a risk to your rights, sixsgame will notify affected users within 72 hours of becoming aware of the breach. Notification will be sent to your registered email address and will include the nature of the breach, the data affected, and the steps we have taken to contain it.

11 Children & Minors

sixsgame operates a strict 21+ age policy. The platform is not intended for, marketed to, or accessible to individuals under the age of 21. We do not knowingly collect personal data from anyone under 21 years of age.

The age verification step at registration — requiring date-of-birth confirmation — is the first layer of our age-gating process. CNIC-based age verification conducted prior to any withdrawal processing provides a second, document-verified confirmation of age.

If you are a parent or guardian and believe that someone under the age of 21 has registered on sixsgame.net using your or their own personal details, please contact us immediately at [email protected] so we can investigate and take the appropriate action without delay.

12 International Data Transfers

sixsgame's primary operations are conducted through servers and service providers located within jurisdictions that maintain internationally recognised data protection standards. In some cases, your personal data may be processed by service providers located outside Pakistan — for example, our cloud infrastructure provider or our KYC verification partner.

Where your data is transferred internationally, sixsgame ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy. These safeguards may include:

• Standard contractual clauses incorporated into our data processing agreements with international service providers.
• Transfers to service providers located in jurisdictions that have been assessed as providing an adequate level of data protection.
• Additional technical security measures — including end-to-end encryption — applied to data in transit across borders.

sixsgame does not transfer your CNIC document scans outside our primary secure storage environment except where required by our licensing authority for compliance verification purposes.

13 Marketing Preferences

sixsgame sends promotional communications — including PSL season bonus offers, new game launch announcements, reload bonus notifications, and platform updates — only to users who have actively opted in to receive such communications at registration or via their account settings.

You can manage your marketing preferences at any time through the following channels:

• Account settings panel. Navigate to Settings > Notifications in your sixsgame dashboard to enable or disable email and SMS marketing communications at any time.
• Unsubscribe link. Every marketing email sent by sixsgame includes a clearly visible unsubscribe link at the bottom of the message. Clicking this link will remove you from all marketing email lists within 5 business days.
• Email request. You may send an opt-out request directly to [email protected] with the subject line "Marketing Opt-Out — [Your Username]". We will process your request within 5 business days.

Please note that opting out of marketing communications does not affect transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, and responsible gaming communications — which are sent regardless of marketing preference as they are necessary for the operation of your account.

14 Policy Updates

sixsgame reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or changes in the services we offer to Pakistani players. All updates to this Policy will be communicated to registered users in the following manner:

• A notification email will be sent to your registered email address at least 14 days before the revised Policy takes effect, clearly identifying what has changed and why.
• A prominent notice will be displayed on the sixsgame.net homepage during the notification period, linking to the full updated Policy text.
• The effective date at the top of this page will be updated to reflect the date on which the revised Policy came into force.

Your continued use of the sixsgame platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using the platform and request account closure before the effective date. The prior version of the Policy will continue to apply to data processed before the effective date of the update.

For minor and non-material changes — such as corrections of typographical errors or clarifications that do not alter the substance of our data practices — sixsgame may update the Policy without advance notification, though the effective date will always be updated to reflect any change.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way sixsgame handles your personal data, please do not hesitate to get in touch with our Data Protection team. We are committed to responding to all privacy-related enquiries within 5 business days.

• Email: [email protected]
• Subject line for data rights requests: "Data Rights Request — [Your Username]"
• Subject line for privacy enquiries: "Privacy Policy Enquiry — [Your Username]"
• Subject line for data breach reports: "Security Report — [Your Username]"
• Response time: Within 5 business days for general enquiries; within 30 calendar days for formal data rights requests

When submitting a data rights request, please include your registered username and the mobile number or email address associated with your sixsgame account so that we can verify your identity before processing the request. sixsgame will not process data rights requests submitted anonymously, as we cannot verify that the requester is the account holder whose data is involved.